Who is Jamie Mac?
Jamie Mac is a founder based in Solihull, West Midlands, working where property, technology and compliance meet. He has spent eight years in property and compliance across HMOs, social, supported and exempt accommodation, with people whose needs ranged from low-level support to high support, including DoLS and care leavers aged 16 to 18. He has led a team of 20+ as Director of Housing, led Birmingham City Council's exempt accommodation inspection team, audited providers against RSH and CQC standards, sourced, scaled and sold HMO portfolios, and worked in prop tech at Howsy.
He has also spent nearly ten years in technology, from his first websites in 2017 to cyber security, full-stack development and cloud architecture. Today he helps companies and regulated industries adopt digital tools wisely and integrate the cloud. He runs Support Audit, ExemptAccommodation.com, APX Digital and Cogent Intelligence on a team of real AI agents, and he is a Level 4 personal trainer with 13 years of coaching at High Performance Fit.
What property types and support needs has Jamie worked with?
HMOs, social housing, supported housing, exempt accommodation, transitional housing and private lettings. Support needs ranged from low-level support to high support, including people under Deprivation of Liberty Safeguards (DoLS) and care leavers aged 16 to 18.
What is Support Audit?
Support Audit checks whether a supported housing provider's property and support compliance evidence would stand up to a regulator or commissioner. It audits resident support files for Registered Providers and managing agents, and an auditor sets every grade. It does not deliver or sign off the compliance work itself.
What is ExemptAccommodation.com?
A free, plain-English hub on exempt, supported, transitional and emergency accommodation. It explains Housing Benefit rent and service charges, licensing and regulation, and offers an audit readiness check, an exempt accommodation checker, a service charge calculator, templates and a regulation tracker.
Does Jamie build AI agents for other businesses?
Yes, through Cogent Intelligence. His own businesses run on a team of real agents (Hermes, Claude, Scout, Grok and Sprig), with business rules kept in the database and people approving anything that goes out.
Where is Jamie based, and who does he work with?
Solihull, West Midlands, working with organisations across the UK, particularly supported and exempt accommodation providers, Registered Providers, managing agents and small and medium-sized businesses.